Website or online store
Include your current site, required pages or catalogue, editing needs and how enquiries or orders should reach your team.
Let’s Talk
Discuss your project with UNO
Tell us which process or service you need to improve, who will use the system and what is already in place. Include any deadline, budget range or procurement requirements that affect the brief.
Send your project brief
You can use the enquiry form below or email info@uno.com.my. Include your company name, the main requirements and any existing system documentation you can share.
If the form does not load, email the UNO team or call +603-6411 3298.
21+
Years in Business
900+
Projects Delivered
26
Countries Served
100%
In-house Malaysian Team
Send a useful first project brief
A short outline is enough to start. Share requirements and anonymised examples; keep passwords and private customer records out of an initial enquiry.
Application or integration
Describe the users, one complete workflow and the systems involved. Note any data migration, device or access requirements.
Priorities and constraints
Include the intended launch date, budget range and decisions still open. If you need help with an existing supported project, use the helpdesk and describe the issue.
Before you contact UNO
What should I include in a project enquiry?
Describe what you want to build or improve, who will use it and which systems are involved. Include your current website if you have one, plus a budget range and target date. You do not need a finished technical specification to start the conversation.
How can I contact the UNO team?
Email info@uno.com.my, call +603-6411 3298 or use the enquiry form on this page. Our published office hours are Monday to Friday, 9.00am to 6.00pm Malaysia time.
Can we meet at your Kuala Lumpur office?
Contact us to arrange a meeting at our Solaris Mont Kiara office. Sharing a short project summary beforehand helps us prepare and involve the right people in the discussion.
Should I send customer records or system passwords with my enquiry?
No. A summary and anonymised examples are enough for an initial enquiry. If a technical review later requires system access or detailed data, we can agree how that information should be shared.
How do existing clients request technical support?
Use the helpdesk for a project under warranty or covered by an active Support & Maintenance Package. Include the affected page or app screen, what happened and the steps needed to reproduce it. New project and general enquiries belong in the contact form on this page.
Can I enquire before the budget and launch date are final?
Yes. Explain the business problem and indicate which parts of the budget or timetable are still undecided. If a date depends on an event, contract or internal approval, say so. That context helps separate essential first-release work from items that can wait.